Return & Refund Policy
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If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 7 calendar days to return an item from the date you received it. As soon as you make decision to return, please contact the admin at given phone number (+91 9326906117/ +91 7122522403) and email (admin@denalconcepts.in, )immediately.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. Be sure your money is in safe hands.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.Contact Us
If you have any questions on how to return your item to us, contact us.
(+91 9326906117/, +91 7122522403) and email (admin@denalconcepts.in)immediately.
In case of any dispute relating to the product, its quality, delivery, payments, refund, service, etc. or any matter concerned with, covered by, or incidental to the same, all efforts will be made by the Seller and Purchaser to settle the same by mutual discussions, failing which the same shall be referred for arbitration to the panel of arbitrator, to be appointed by the seller. The place of arbitration shall be Nagpur, Maharashtra, India only and Purchaser shall bear cost of Arbitration including all incidental charges. The Purchaser agrees that this is an Arbitration Agreement within the meaning of the Arbitration and conciliation Act.
To be eligible for a return, your item must be unused and in the same condition as you received it (i.e. there should not be any mark of damages, uses and should be in original shape and quality and the same should not be operated or opened or repaired)